Pricing
All quotations are valid for a period of 60 days from the date shown on the quotation.

All quotations are subject to and assume suitable ground conditions and access to the proposed play area.

The company reserves the right to charge the customer additional costs should access or ground condition issues apply. The company also reserves the right to charge the customer for any delays in commencement or continuation of the works due to inadequate access, or any other delays caused by other parties outside the company's
jurisdiction. In these circumstances, an hourly or daily charge may be incurred by the customer as applicable.

Costs shown are inclusive of delivery, assembly and installation for all equipment supplied by Venture Play only.

All equipment purchased or acquired by the customer will be subject to an assembly and installation charge which will be agreed separately with the customer at the time of quotation or ordering.

VAT is not included.

Payment
A deposit of 20% of the overall costs of the project will be due at the time of placing an order.

All deposits are non refundable. Full payment is required immediately upon completion of the works.

Should Venture Play be requested to supply and install equipment not manufactured or supplied by the company, for example by a separate supplier chosen by the customer, full or part payment may be required at the time of purchasing or receipt of order from the customer.

Delivery and Installation
On receipt of an order, an expected date of delivery of the goods and an approximate date for the commencement and duration of the works will be provided.

Although the company will always endeavour to meet these timescales, they cannot be held responsible or liable for any delays, particularly those resulting from adverse weather conditions, amendments to the requirements as requested by the customer or any such delays caused by other parties outside the company's jurisdiction.

The company cannot be held responsible or liable for any financial losses incurred by the customer for any delays relating to the commencement or completion of the projects.

Every effort will be made to undertake the works without causing damage to surrounding areas, however, the company cannot be held responsible for any reinstatements unless a contingency sum has been agreed prior to commencement of the project.

The customer is responsible for the provision of all planning consent for the installation of equipment and surfacing.

The company cannot accept any responsibility for any planning issues following commencement of works.

Prior to commencement of all works, the customer is responsible for providing all details of services, such as underground pipework and cables.

All excavation works will be undertaken with the utmost care, however, the company will not be liable for any loss or damage caused or perceived to have been caused by our actions.

Cancellations
The company will reserve the right not to accept cancellations for the supply of equipment following receipt of a customers order.

We also reserve the right to charge for all equipment which is in the process of manufacture or dispatch to the customer.

Ownership
The ownership of the equipment or goods will remain the property of the company until payment for the goods has been received in full.

Specifications
All specifications are correct at the time of publication of the website and any associated literature, however, the company reserves the right to amend such specifications without notice.

We will endeavour to avoid such amendments, however, our policy of continual improvements to our products could occasionally result in changes to our details.

Maintenance and Servicing Inspections
All equipment and safer surfacing installed by Venture Play is in compliance with BS EN 1176 and BS EN 1177 respectively.

A post installation inspection will be undertaken by the company on completion of the project.

It is strongly recommended that regular inspections, servicing and maintenance schedules are implemented and are carried out by competent persons. Visual inspections are recommended on a daily basis, particularly if the play area is in frequent use. It is also recommended that all inspections, servicing and maintenance details are logged and that all records are securely stored for reference.

Guarantees
All equipment and installations are guaranteed for a period of two years from the completion date of the works. This guarantee covers defective equipment, materials or workmanship, excluding vandalism, misuse or any event beyond the direct control of the company.

All timber materials are guaranteed against decay or insect infestation for a period of twenty years.

In the event of damage caused by others, or external circumstances, costs can be provided for such repairs or rectification works on request.

Venture Play
Venture Play UK Limted is resistered in England.

Further Information
If you would like to contact Venture Play for further information or to discuss a project, we would be delighted to speak with you. Please contact us by telephone or email.

Telephone - 01530 456090
email - info@ventureplay.co.uk